Welcome to the Universal Dreamland Information Hub!
Here, you'll find everything you need to know about how our website works. Whether you're signing up for the first time, setting up your profile, creating a listing, making/managing bookings, or using the inbox, we’ve got you covered. Explore our comprehensive instructional videos to make the most out of your Universal Dreamland ‘Artist Hub' experience. Get started on your creative service journey or simplify your booking experience!
Create Your Own Profile & Listing
With the freedom to add personalised content, list your creative products / services, set your own prices, and coordinate your own availability, this solution will allow you to be seen and booked by other relevant Artists and Venues. We merely provide the platform for you to showcase your talents. Upload your work, describe yourself, your art, link your socials, create your own calendar, chat directly with artists, venues, and much more. Watch this video tutorial to learn how to create your profile!
Watch to learn how to create your profile, post a listing, and set up your calendar.
Tip: Add your ‘unvdartisthub.(user)’ link in all your respective bio’s and open the doors to your new all-in-one booking/selling portal to be directly booked and paid as an independent Creative Service Provider / Artist.
Setting Up Your Service Agreement Contract
When you create a listing as an artist, we highly recommend setting up a Service Agreement Contract to protect yourself legally and ensure clear communication with clients. A well-crafted contract outlines the terms and conditions of your services, helping to establish trust and avoid misunderstandings.
Why Create a Service Agreement?
Legal Protection: Clearly define your expectations, responsibilities, and any terms related to cancellations, payment, or usage rights.
Transparency: Provide clients with a clear understanding of the terms they are agreeing to when booking your services.
Flexibility: If a client wishes to negotiate terms, they can contact you directly to discuss adjustments.
How It Works
Write Your Terms: You can create your contract from scratch or use the template we provide. The template is designed to cover the key elements of a service agreement, saving you time and ensuring important aspects are included.
Link Your Contract: Upload your finalized contract to your listing so that clients can review it before booking.
Review and Negotiate (if needed): If a client wishes to change any terms, they must contact you to discuss the details.
Access the Template
To make things easier, we’ve provided a Service Agreement Template in the Artist Portal on our website. You can customize this to suit your needs. Click the link below to access the template and get started.
PORTALDirectly Book Artists/Industry Personnel
Artists, get your project moving! Find and book other Artists to fulfil any of your creative needs. From photographers, to session muso’s, producers, and creative spaces, find the right people to assist in completing and releasing your art project.
Watch to learn how to book artists, accept or decline bookings, and manage your inbox.
Cancellations, Fee’s, Road Map
Watch this Video on Payment Fee's, Cancellation Policy, and Universal Dreamland's RoadMap
Deposits: Deposits are required for bookings to secure the commitment from both sides. In the event of a cancellation, if it occurs within (12 hours) (User to Artist), or (84 hours (3.5 days) (Venue to Artist) , OR, the predetermined cancellation time as per your jointly signed 'Agreement Contract', the deposit will be forfeited by the ‘booker’, to the ‘booked' artist as compensation for the late cancellation.
Payments: When a booking is confirmed, payments (in full) are taken immediately (including deposit) and held securely (excluding deposit) until the service has been successfully completed as per jointly signed 'Agreement Contract'. For instance, if a venue (or User) books an Artist (Service Provider) for a future performance date (or Creative Service), payment (including deposit) will be taken from the venue (or User) at the time of booking. However, this payment is held (minus the deposit), and released to the Artist once they have performed (completed their Service, as per 'Agreement Contract’), within 1 - 5 business days. Universal Dreamland uses Stripe & PayPal for all Payment Processing and Donations. This ensures a safe, smooth and reliable transaction, (and overall) experience for all parties.
Cancellations: Currently, to cancel a booking, either party must contact Universal Dreamland directly.(operations.unvd@gmail.com). Aforementioned cancellation policies apply. i.e, (12 hours) (User to Artist), or (84 hours (3.5 days), Venue to Artist), OR, the predetermined cancellation time as per your jointly signed 'Agreement Contract’). We are actively working on adding a feature that allows users to cancel bookings autonomously from their profiles. This feature will streamline the process and provide greater flexibility and convenience for all users.
Booking Fee: A 12-15% booking fee applies to all transactions on the platform. This fee is charged to both the booker and the person being booked (fluctuates depending on circumstance, including but not limited to Season, Product, Service, Artist, or Venue) . This fee helps us maintain and improve our services, ensuring a seamless and affordable experience for all users. In comparison to our competitors, you’ll find nothing like it!
By adhering to these payment and cancellation policies, we are collectively recreating a fair and transparent network that mutually benefits both independent artists/creators and venues, systematically improving the state of the Industry by forcing change and promoting equity and symbiotic relationships, especially between Venues and Artists. If you have any questions or need assistance, feel free to contact our support team. (support@unvdartisthub.com)
Universal Dreamland is proud to announce ‘Offer Based’ pricing (is on the way) for publishing Creative Service Providers, helping revolutionise the way independent artists/creatives interact with their audiences, vendors, and interested parties. Accept or decline offers on Products and Services to keep to cash flowing. (more on this soon).
Universal Dreamland now Accepts AfterPay any other Buy Now Pay Later Services.
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